How to book
Once you’ve chosen your holiday, please read the details contained in ‘Your Contract’ on pages
266-271 which are applicable to all cruises. Then you’re ready to book in one of three easy ways:
Please note that when making a reservation and paying the
deposit, it will be assumed that you have read (and accepted)
the Terms and Conditions and any other relevant information
printed in our brochure. A full deposit must be paid, unless
the booking is made within 90 days of departure or on an
Anchor Fare/Saver Fare, when the full amount will be due.
Please ensure that you have the following available at the
time of booking:
• Cruise details
• Passenger details including full names, titles and dates of birth
• Address details for all passengers on the booking
• Contact details, including telephone number and email address
• Any special dietary requirements or special occasion details
• Medical conditions, mobility details and any special
• Payment details (credit or debit card number)
The following is not essential at the time of booking, but must
be supplied at your earliest opportunity in order to release your
final cruise tickets on time:
• Emergency contact name, telephone number and relationship
• Passport details for all guests
• Travel insurance details (travel insurance company name, policy
number and 24 hour medical emergency telephone number)
Confirmation & payment
After you have made your booking we will send you your
Confirmation Invoice. Any outstanding balance shown on this,
and any amended invoice issued, will be due for payment no
later than 90 days before departure, so it must be made in
sufficient time in order for funds to reach Fred. Olsen Cruise
Lines by the due date. Your final cruise tickets are normally
dispatched a minimum of 14 days prior to your UK departure,
unless booked within this period, or if there is outstanding
mandatory passenger information.
Amending your booking
Once your Confirmation Invoice has been issued, any changes
to a booking will incur a minimum amendment fee of £100 per
guest. Guests booked on Anchor Fares/Saver Fares cannot
amend their booking. Please refer to ‘Your Contract with
Fred. Olsen Cruise Lines’ on pages 266-271. In the event of
cancellation, Terms and Conditions, as set out under the clause
of ‘Your Contract with Fred. Olsen Cruise Lines’, will apply.
Passport, visa and health requirements can change at any time.
It is your own responsibility to ensure that you inform yourself
from a professionally qualified source on, and comply with,
such requirements. At the time of booking, British citizens will
be advised of any mandatory visa and/or health requirements,
but it is the guest’s own responsibility to obtain these. You can
obtain independent visa advice by contacting our visa handling
partner – CIBTvisas – at www.cibtvisas.co.uk/fredolsencruises
or by calling the CIBTvisas helpline on 0207 593 6223. When
calling CIBT, please ensure you quote the account name ‘Fred.
Olsen Cruise Lines’ and account reference ‘FREDOLS’ to obtain
specially discounted processing prices. We strongly advise all
non-British citizens to contact the CIBTvisas helpline for
specialist visa advice. Failure to be in possession of the correct
entry documentation will result in denied boarding. Advice on
vaccinations is available from your GP or can be obtained from
the Medical Advisory Services for Travellers Abroad (MASTA). In
addition, general travel advice is available from the UK
Government at www.gov.uk/foreign-travel-advice. Fred. Olsen
Cruise Lines will not be held responsible in any circumstances
for the consequences – whether financial or otherwise – of
any failure on the part of the passenger in this respect.
All guests travelling on a Fred. Olsen cruise must be in
possession of a full passport that is valid for a minimum of six
months after the final day of the cruise. It should contain
several blank pages for the placement of any required country
entry stamps. Immigration authorities also require that your
passport is not damaged and that no pages are missing –
please check the condition of your passport prior to travel.
The information in this brochure represents Fred. Olsen Cruise
Lines’ plans and intentions at the time of going to press (January
2019). Events subsequent to the printing of this brochure may
cause us to make changes, which could affect the published
itineraries and/or prices. In the event of such changes, Fred.
Olsen Cruise Lines gives notice that all information in this
brochure is subject to alteration, with or without notice.
Passengers are carried subject to the conditions of the carriers
concerned. You will find ‘Your Contract with Fred. Olsen Cruise
Lines’ on pages 266-271 of this brochure.
Per person pricing is shown on each cruise page. These are
based on standard occupancy of the relevant room type.
3rd and 4th share discounts
Discounts for adults and children occupying 3rd and 4th berths
are shown below. These should be deducted from adult prices
in the main price panels. Any children sharing with one adult in
a Twin Room will pay the adult fare.
Cruise only Fly-cruise
3rd share up to 70% up to 35%
4th share up to 70% up to 35%
Fly-cruise holidays are those which feature either an outward
or return flight or both. For infants under 2 requiring an airline
seat or bed, the standard price will apply.
• Book online 24 hours a day
• Contact your preferred travel agent
• Or call our Cruise Experts on 0800 0355 122
Weekdays 8am to 8pm; Saturdays 9am to 5pm;
Sundays 10am to 4pm
For more information, visit fredolsencruises.com, see your travel agent or call 0800 0355 122