7.3 Entitlement to benefits is lost if your membership
7.4 With the exception of membership packs, all
mailings to Oceans members will be sent one per
household, and not one per member.
7.5 We are under no liability to you if, once sent,
marketing literature or membership packs are not
delivered or if you have failed to inform us of any
changes to your details.
7.6 We will store and manage information regarding
your membership on a computerised system. Our
which can be viewed on our website. This policy acts
in conjunction with these Conditions.
7.7 To help develop and improve our services to you
and other members, we may contact you by post,
email or telephone to give you information about
products and services, including those offered by
third parties, which may be of interest to you. Your
personal details will not be passed on to these
7.8 Marketing communications can be opted
out of at any time by contacting FOCL’s
Head Office in writing by post, or by email to
7.9 FOCL cannot advise members at any time of any
special promotions conducted by travel agents or
charter operators involving cruises on board any of
7.10 No communication will be acknowledged or
entered into regarding corporate policy.
Bronze members will be issued with a membership
number by letter.
Personal membership cards will be issued commencing
with Silver level membership and will be replaced each
time you move to a new level. Your membership card
contains your membership number and name. Please
bring your card with you when you cruise.
If your card is lost or stolen, please contact Oceans to
obtain a replacement – free of charge.
14 Oceans Terms & Conditions